Privacy Policy

At The Pulse Nutrition, we are committed to respecting and protecting your privacy. This policy outlines how we handle and protect the information you share with us during your visit and checkout process.

1. Collection of Order Information

When you use our WooCommerce checkout simulator to prepare an order, we collect details including your name, contact phone number, and delivery address. This information is gathered solely to compile your order request.

2. Data Routing via WhatsApp

Our website does not store checkout, payment, or order details in a permanent online database. Instead, order requests are compiled client-side in your web browser and transmitted securely directly to our official WhatsApp support number (092178 20007) when you click the order confirmation button. Your communications are protected under WhatsApp's standard security policies.

3. Chatbot Interaction Logs

Any query you input into our local AI Supplement Advisor chatbot is processed client-side. Custom queries submitted to WhatsApp for advisor responses are routed securely as text parameters in your browser redirect. We do not store or sell chatbot logs to third-party advertising services.

4. Payment Safety

Payments are settled directly with our official representative on WhatsApp or at the time of delivery. We do not prompt, process, or store credit card details or bank passwords on this website.

5. Cookies

Our website utilizes local storage and basic cookies solely to maintain your active shopping cart state. This ensures you do not lose items if you reload the page.

6. Updates & Inquiries

We may modify this policy periodically to align with our local retail store operations. For any inquiries regarding how your data is handled, please contact our support team at 092178 20007.